Privacy & Data Protection

Sportingbet Privacy Policy — Your Information Our Responsibilities

Your personal information is kept with the utmost protection at Sportingbet. This page explains in plain language what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
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Key Highlights of Our Privacy Policy

Six core principles behind how Sportingbet protects your data, at a glance.

Encryption
Bank-Grade SSL Protection

At Sportingbet, every transaction and piece of personal data is secured with 256-bit SSL encryption — the same standard used by banks. Your password and card details are never stored in plain text.

Data Control
Your Rights Over Your Data

At Sportingbet, you can view, correct, or request deletion of your stored data at any time. Full control over your data remains in your hands.

Third Parties
Data Is Never Sold

Sportingbet never sells your personal information to advertisers or third parties. Data is only shared with partners who are essential to operating the service, and only to the extent necessary.

Minimal Collection
Only Necessary Data Is Collected

Sportingbet only collects the data that is genuinely necessary to operate its services. We do not request unnecessary personal information — this is our data minimisation policy.

Transparency
Advance Notice of Changes

If any significant changes are made to the Privacy Policy, Sportingbet will notify you in advance via email or an in-platform notification. No changes are ever made without prior notice.

Security Audits
Regular Security Audits

Sportingbet's security infrastructure is regularly audited by independent third-party security specialists. Any vulnerabilities identified are addressed immediately, and our systems are kept continuously up to date.

1. What Data We Collect

Sportingbet collects two types of information from you — what you provide directly, and what is generated automatically as you use the platform.

Information You Provide Directly:

  • Full name, date of birth & gender
  • Mobile Number & Email Address
  • Residential Address
  • A copy of your national ID or passport for identity verification (as part of the KYC process)
  • Payment method details (bKash/Nagad number, etc.)

Automatically Collected Information:

  • IP Address & Device Type
  • Browser & Operating System Information
  • A log of which pages you visited on the site and for how long
  • Betting & Transaction History
  • Login and logout times and locations

Please Note: Sportingbet will never ask for your password, OTP, or PIN over the phone or via chat. Never share this information with anyone.

2. Why We Use Your Data

Sportingbet uses your data for specific purposes. The table below outlines each data type and the reason it is used:

Data Type Purpose of Use
Name, Date of Birth Age Verification & Account Management
Mobile Number, Email Sending login confirmations, OTPs, and important notifications
ID Document Copy KYC Verification & Anti-Money Laundering
Payment Information Processing Deposits & Withdrawals
Betting History Account statements, bonus calculations, and fraud detection
IP & Device Information Security Monitoring & Unauthorised Access Prevention

Sportingbet never uses your data beyond its original purpose. Your consent is obtained before any promotional emails are sent, and you can unsubscribe at any time.

3. Who Your Data Is Shared With

Sportingbet does not sell your personal data to third parties or share it with any advertising networks. Data may be shared only in certain specific circumstances:

  • Payment Provider: Only the information required to process transactions is shared with bKash, Nagad, Rocket, and partner banks.
  • Identity Verification Services: Only the minimum necessary data is shared with trusted verification providers as part of the KYC process.
  • Legal Obligation: Sportingbet is legally required to disclose information in response to valid orders from courts or regulatory authorities.
  • Fraud Prevention: Relevant authorities may need to be assisted in investigations related to cybercrime or money laundering.

If any third party claims to be Sportingbet and asks for your personal information, it may be a fraud attempt. Please report any suspicious activity via live chat.

4. Data Security Measures

Sportingbet uses multiple layers of security to protect your data. Rather than relying on a single method, protection is applied in layers — so that if one layer is breached, the next one holds.

  • Transmission Security: All data exchanged between your browser and our servers is protected with 256-bit TLS encryption.
  • Storage Security: Stored databases are encrypted and operated under restricted access controls.
  • Two-Factor Authentication (2FA): Your identity is verified via OTP when logging into your account.
  • Staff Policy: Sportingbet staff can only access the data they need to carry out their specific responsibilities.
  • Regular Audits: The entire system is regularly audited by independent external security experts.

In the event of a security breach, Sportingbet will notify affected users as quickly as possible and take immediate steps to minimise any harm.

5. Cookies & Tracking Technologies

The Sportingbet website and app use cookies — small data files stored on your device that help ensure a smooth and convenient platform experience.

Sportingbet uses three types of cookies:

  • Essential Cookies: For core functions such as login sessions, security tokens, and language preferences. The platform cannot operate correctly without these.
  • Functional Cookies: To remember your preferences and settings, so you do not have to reconfigure everything each time you log in.
  • Analytics Cookies: To understand which sections of the site are used most, helping us improve the service. This data is analysed in fully anonymous form.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent login and certain features from working properly.

6. Your Rights

As a Sportingbet user, you have specific rights regarding your personal data. These rights are outlined below.

To exercise any of these rights, please contact our support team.

7. Data Retention Periods

Sportingbet does not retain your data longer than necessary. Retention periods are determined by the type of data involved:

  • Active Account Data: Retained for as long as your account remains active.
  • Transaction Records: Generally retained for up to 5 years to meet legal obligations.
  • KYC Documents: Even after account closure, certain data must be retained for a specified period as required by law.
  • Betting History: Deleted within a maximum of 2 years after account closure.
  • Cookies Data: Session cookies are deleted as soon as you close your browser; persistent cookies generally expire within 1 year.

If you request account closure, Sportingbet will delete or anonymise all your personal data after the applicable retention period, so that you can no longer be identified.

8. Contact & Complaints

For any questions, concerns, or requests regarding this Privacy Policy, please contact Sportingbet:

  • Email: support@sportingbet-baji.com
  • Live Chat: Available anytime after logging in to the platform

We aim to send an initial response to your complaint or request within 72 hours of receipt. More complex matters may take additional time to resolve fully, but you will be kept updated at every stage of the process.

Important: This Privacy Policy was last updated in January 2026. Sportingbet will notify you before making any changes.

Last Updated

This Privacy Policy was last updated in January 2026.

On Data Protection Queries

Email us at support@sportingbet-baji.com or join us via live chat.

Your information is stored with the highest level of security at Sportingbet.

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Your Rights Over Your Data

The personal data rights you have as a Sportingbet user.

Right to Access

The right to know what personal information is held about you.

Right to Rectification

The right to request correction of any inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to request restriction of data processing while an investigation is ongoing.

Right to Portability

The right to request your data in a structured, portable format.

Right to Object

The right to object to your data being used for specific purposes.

Privacy Policy Details

When creating an account on any online platform, most of us tick the "I have read and agree to the Privacy Policy" box and move on — without actually reading it. But at Sportingbet, this policy is a little different, because both your money and your personal identity are involved. That is why it has been written in plain, straightforward English so anyone can read and understand it.

When you open an account with Sportingbet, you are asked for your name, date of birth, and mobile number. There are clear reasons for this — age verification is required to prevent minors from gaining access, and a mobile number is needed to provide OTP-based security. None of this information is sold to any third party.

Many users feel uneasy about the KYC process — understandably so, since it involves submitting a copy of your national ID. At Sportingbet, these documents are stored on encrypted servers and can only be accessed by staff directly involved in the verification process. KYC is a legal requirement for international betting platforms and is an important safeguard against money laundering.

Payment information is the most sensitive data you share. When you provide your bKash or Nagad number at Sportingbet, that information is sent directly to the payment gateway — Sportingbet's own servers do not store your full payment details. This process is called tokenization, where a meaningless code is stored in place of your actual number.

There are many misconceptions about cookies — not all of them are harmful. Most of Sportingbet's cookies are functional cookies that remember things like your preferred language or which tab you had open on a given page. Analytics cookies contain no personally identifiable information; they only reveal overall usage patterns.

A word of clarification on data deletion requests: if you close your account or request that your data be deleted, Sportingbet cannot erase everything immediately — transaction records must be retained for a set period due to legal obligations. Once that period expires, however, your data is permanently deleted or anonymised in a way that makes identification impossible.

A word on promotional messages: based on the consent you provide at registration, Sportingbet may send you promotional SMS or emails. If you no longer wish to receive these, you can unsubscribe at any time through your account settings or by contacting support. Unsubscribing will not affect any of your account benefits.

One final point worth noting — Sportingbet's privacy policy is a living document. Technology evolves, laws change, and business circumstances shift — and the policy may be updated to keep pace with those changes. But one core principle will always remain: your data belongs to you, and Sportingbet takes responsibility for keeping it safe.

General Promotions FAQ

Answers to two common questions about Sportingbet's free spin and referral offers.

Joining free spin or daily check-in offers at Sportingbet is generally straightforward. In most cases, eligible accounts are enrolled automatically — no separate application needed. Some offers, however, may require you to visit the promotions page and click a "Join" or "Claim" button. For daily check-in offers, simply log in within the specified time each day and click the designated button to earn points or small rewards. For free spins, you typically need to navigate to the specified slots game, where your available free spins will be displayed. Winnings from free spins may not always be directly withdrawable — terms vary by offer. Always read the terms and conditions before activating any offer, or check with support to be sure.

Yes, Sportingbet has a referral bonus program. Through this program, you can obtain a unique referral link or code from your account and share it with friends or contacts. When a friend registers using your link and makes their first deposit, both of you typically receive a reward — you get a bonus as the referrer, and your friend receives a welcome bonus as a new member. The referral bonus amount may change over time, so check the promotions page for current offer details. A few key conditions to keep in mind: the referred person must be a completely new user, multiple members of the same household are not eligible for the referral bonus, and any attempt to refer yourself will result in both accounts having their bonuses cancelled. If you have any questions about where to find your referral code, contact support.
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